Blog Activity

  • Canadian Law Calls for Opt-in for Email

    Issue: 

    June, 2012

    The challenges to integrated marketing continue.  The new Canadian anti-spam law could hold dire consequences for unsuspecting American marketers.  Here’s a breakdown of what the law prohibits, and what it could mean to you if there are Canadian names on your email list.

    In 2010, Canada adopted an anti-spam law called The Fighting Internet and Wireless Spam Act (FISA).  The relevant regulator (CRTC) recently published its final regulations, which provide details on the required contact information and unsubscribe mechanism to be included in each commercial electronic message, and the requirements for valid consent.  The law will be effective at a date to be set by the Governor in Counsel.

    What this means for marketers

    It is wise for marketers to assume the law is effective now since a “phase-in”period of three years ran from adoption, and there are compliance steps that one should take right away.

    Here’s an important point to remember: The statute covers the “sending” of messages.  It is irrelevant whether the message gets delivered or whether the address even exists.  It is the transmission alone that will be deemed illicit.

    And a caveat: You can still use a Canadian email address without “expressed consent” until the law’s effective date, provided it is not merely a rented name but arises from an “existing business relationship” or an “existing non-business relationship.”

    “Expressed”Consent

    Under the law, a commercial emailer must obtain the “expressed” consent of the recipient before sending commercial emails or other electronic messages, unless there is an “existing business relationship” or “an existing non-business relationship.”  For addresses on file on the effective date who have not objected and with whom you have a relationship, there is assumed “implied consent” to commercial messages for two years from the establishment of that relationship.

    A “business” relationship

    What is a “business relationship”under the law is basically a matter of common sense.  The statute defines the relationship in terms of actions or messages relating to actions.  Generally, if it feels like business, it’s a business relationship.  A business relationship includes enquiries also, but only for a duration of six months per each relationship.

    The “non-business relationship” is similarly a matter of common sense.  The non-business relationship might have involved a donation or a charitable gift made within the previous two years, such as to a political party, charity or a candidate for public office.

    Exceptions

    Some exceptions to the law exist for marketers.  They include:

    • Responding to a request for a quote
    • Employment-related matters  
    • Information regarding a subscription, membership, or maintenance arrangement of the addressee
    • Information regarding delivery of a product or service previously ordered

    Personal messages are also exempt. 

    Sender information and unsubscribe options

    Disclosure is required of the name and contact information of the sending company, and the company on whose behalf it is being sent.  There must be an easy means to object, ie,“readily contact” the sender for 60 days from transmission.  A phone number or an email unsubscribe mechanism should be acceptable to meet this requirement.

    There must also be an unsubscribe mechanism in the email.  This can be a link to a website or an email reply mechanism or “any other electronic means that will enable the person to indicate the wish.”  The industry in Canada believes a phone number would be acceptable as well.

    Painted with a broad brush

    Be forewarned that the statute is not just about email spam, but any “commercial electronic message,” and any message via telecommunication, landline or mobile, such as text, sound, voice, image, IM, or “any similar account.”  Presumably, that would include social media venues as well.

    Dire consequences

    Noncompliance with this law can bring dire consequences. The law has penalties of up to $1 million for individuals and $10 million for businesses. The fines are “per violation,”and there are grounds to believe

    that a campaign mailed over a multi-day period would draw a penalty for each day.  Thus a three-day campaign might cost a company $30 million.

    Be forewarned that there is also a private “right of action” for any individual or business that has been affected by a violation.  Take heed: Corporate officers and directors can be held personally liable for violations.

    Industry sources believe that these penalties were intended for the worst spammers, but the courts will ultimately decide who that is.  Of course, if you have no physical presence in Canada, it may be that any

    lawsuit against you in Canada would not be sustainable.  It is doubtful that you could be sued in a US court under the Canadian law. 

    However, it is unclear whether a “penalty” assessed against your company in Canada might not receive enforcement by a US court.  It’s best to play it safe.

    Any US company with a database of addresses obtained without affirmative consent, such as rented lists or gathered addresses, should consider determining the physical locations of those addresses – and obtain consent from Canadian residents.  Obviously, “.ca” domains are Canadian, but the national location of addresses with gmail or domains like “.int,” “.post,” “.co” – the list goes on – could be anywhere.  Protect yourself. 

    Author: 

    Charles Prescott
    Charles Prescott's picture

    Charles Prescott is a consultant and attorney specializing in marketing, privacy and international postal matters.  He primarily represents companies seeking to enter new country markets.  Previously with the US DMA as VP, international business development, he isnow on its board of directors.  Reach him at +1.914.533.0208 or chaspres@optonline.net.

  • Doug Berger talks with Terri L. Bartlett, President of the DMEF

    Issue: 

    March, 2012

    Tell us about today’s marketing student.

    As DMEF carries out its mission, we don’t target only marketing students. We also seek out talented students in other areas, including PR/communications, economics, finance, and design, among others,

    as each is a rich pool for potential talent. In addition, today’s students are digital natives. But that doesn’t necessarily mean they’re well-grounded in incorporating digital into marketing. So, we present programs designed to bridge the digital gap between students and the marketplace.

    How does DMEF help today’s students become tomorrow’s industry leaders?

    Last year, our Board approved a new strategic plan. Within that plan, we visually identified what DMEF is: We act as a funnel, attracting the largest number of students to direct/interactive marketing. Through numerous programs,we narrow down who the top students are, so, at the end of that funnel, we help place the best and the brightest students in our field.

    At this funnel’s largest end are our Student Career Forums, one- or half-day programs that last year introduced more than 400 students to our field. The next level is our Collegiate ECHO Marketing Challenge, which engages hundreds of students and faculty in marketing campaigns.

    We offer scholarships. Students apply, and we carefully vet them to assess their commitment to this field. Taking it a step further, we offer the Interactive Marketing Immersion Xperience, or I-MIX, an intensive, one-week program that delivers industry knowledge to highly motivated juniors and seniors and provides them networking exposure to successful business people.

    The Next Generation Leaders is our premier program. It offers applicants – recent graduates who represent the cream of the crop – the opportunity to acquire valuable work experience during a 12-month rotating residency program. Our associates receive exceptional training through two or three assignments – six or four months at each participating company. And the companies gain new ideas and momentum from these exceptional students.

    How can marketers support DMEF’s work?

    There are a number of ways, but I’ll focus on two. We offer sponsorship opportunities for our awards dinners and various student programs, including those I’ve mentioned and our recently relaunched Professor’s Institute.

    Importantly, there’s general giving, which can be done on a corporate or individual level. Certainly, we welcome contributions to our scholarship funds. This year, we plan to award $125,000 to worthy students, up from $85,000 last year.

    What does your DMCNY membership provide DMEF?

    The DMCNY, the organization as well its individual members, has been incredibly supportive of DMEF. This kind of closeness and camaraderie is invaluable. In fact, for a nonprofit organization like DMEF that’s dependent on contributions and in-kind donations, the DMCNY’s longstanding support simply cannot be quantified – nor can our appreciation of the Club and its members.

    To learn more about DMEF, visit directworks.org, follow it on Facebook or Twitter, or contact Terri at TLBartlett@directworks.org.

    Doug Berger is a corporate communications consultant and speechwriter. Reach him at douglasbergernyc@gmail.com.

    Author: 

    Doug Berger
    Doug Berger's picture

    The Direct Marketing Educational Foundation (DMEF) works to attract,educate, and place college students in direct/interactive marketing careers, thereby expanding and enriching the talent pool of trained, market-ready marketers. Posting’s Doug Berger spoke with DMEF President Terri L. Bartlett.

  • New Business Development associate

    Ethnic Technologies
    Wednesday, September 12, 2012

    New Jersey, South Hackensack

    Sales Executive

    About the Job

    ROLE:  Sales - New Business Development

     "As the leading provider of multicultural marketing data, ethnic identification software, and ethnic data appending services, our experts are constantly learning about the interaction of people through studying their names and geography. The ideal sales candidate is also interested in Geography, History, Sociology, Demography, and Culture."

    THE OPPORTUNITY 

    Ethnic Technologies is currently seeking a New Business Development associate to join the Sales and Marketing team.  Reporting to the Sales Director – The New Business Development Position is responsible for generating new business by positioning Ethnic Technologies’ Multicultural Marketing Data, Data Enhancements and Analytical Solutions in all key verticals both nationally and globally.

     New Business Development position duties and responsibilities include: 

    • Building relationships with Senior Marketing Managers, Data Base Administrators and Marketing Research / Analytics teams to create awareness, identify key business issues and tailor the company’s data enhancement, licensing and software services value proposition to solve client problems and extend their market share
    • Accountable for maintaining and expanding annual sales and profitable margins including Account Management – partnering with clients to promote win-win outcomes, resolve customer issues and seek positive outcomes.  Demonstrate exceptional interpersonal skills and a customer relationship focus 
    • Will report to the Sales Director and work with internal teams (IT, Research, Marketing) to deliver quality products and service.  Develop Account Plans to identify selling strategies, growth areas and tactics necessary to achieve monthly and yearly revenue targets.  

    QUALIFICATIONS / SKILLS AND COMPETENCIES  

    Candidates will have a minimum of 3 to 5 years sales/ business development experience including at least 3 years within a strategy role in a data centric organization and the ability to meet the following criteria:   

    • Familiarity working in an environment that constantly interacts with other cultures and languages, being bilingual in Spanish is desirable.  
    • Solid track record of sales and objective achievements with demonstrated results. 
    • Ability to work in a team environment and make substantive contributions  
    • Demonstrated ability to identify and implement creative business solutions. 
    • Self-starter who can work relatively independently within set objectives. 
    • Excellent written and verbal communications skills combined with the ability to project confidence, professionalism and diplomacy in all dealings. 
    • Undergraduate degree required.    

    COMPENSATION

    Ethnic Technologies offers a competitive base salary plus commission along with Health, Dental and 401K benefit packages.  

    TO APPLY

    Please submit cover letter and resume to:

    Zachary.Wilhoit@EthnicTechnologies.com

    Details: 

  • Data Analyst

    Alliant
    Tuesday, March 13, 2012

    Alliant Cooperative Data Solutions is looking for a Data Analyst to support our Analytics staff in our northern Westchester, New York office.  This position will be responsible for data manipulation, Linux/Unix job management, file scoring and report generation.  The ideal candidate will have a wide-range of experience with data processing, quality control and SAS programming.  Additionally, candidates should be familiar with large-scale databases, PC software, and database manipulation.

    Primary Responsibilities Include:

    • Assist Statisticians in pre-modeling SAS data preparation 
    • Creating quality control programs and verifying data integrity
    • Creation of Gains Tables and Post Promotion Analysis
    • Data support for 3rd party modeling effort
    • Insertion and Maintenance of models in SAS scoring library
    • Conduct ad-hoc analyses and reporting

    We are looking for candidates with:

    • 5+ years experience completing data analyses and data processing
    • Extensive experience programming in SAS including Macro Processing
    • Strong quantitative skills and extensive attention to detail
    • Experience working in Unix/Linux environments
    • Strong oral and written communication skills
    • High energy level; flexible, organized, inquisitive and keen understanding of technology
    • Direct Marketing experience a plus
    • Knowledge of MySQL and SQL a plus
    • Local candidates preferred

    Alliant is committed to being the best in everything we do. This is a great opportunity to join a dynamic, growing company with boundless opportunities and a strong corporate culture of innovation and trust. We offer a competitive compensation and benefits package. Compensation will be based on salary and performance-based bonus. Please send resume with salary requirements, include job name in subject line of email and address to: statjobs@alliantdata.com.

    About Alliant:

    Alliant delivers consumer segmentation solutions that help marketers identify their top prospects and customers, creating higher levels of profit in direct and interactive marketing campaigns. Alliant’s proprietary Cooperative Performance databases are built from historical transaction-level customer records contributed by many of the world’s leading direct response marketers, powering marketing decisions with a rich, detailed source of consumer behavioral information. Alliant’s data-driven analytic solutions deliver increases in response and average order size, minimize payment risk, enable mining of new acquisition sources, and increase the success of customer retention and reactivation efforts for direct and interactive marketers. Based in Brewster, NY, Alliant is a Landmark Interactive company. Our web site is at www.alliantdata.com. 

    Details: 

  • Past Silver Apple Award Honorees

    The Silver Apple Awards were designed to honor our industry's most distinguished achievers. Direct Marketers who have not only made strides within their areas of expertise, but who have also generously contributed their time and talents to the industry for 25 years or more.

    These recipients reflect the best that our profession has to offer our clients, our corporations and our profession. Their careers represent the globalization of our business and every sector of it - from academia to the consumer market to the business-to-business arena. They are entrepreneurs and corporate leaders, innovators in the world of e-commerce as well as in traditional media.

    2012 [bios] 2011 [bios] 2010 [bios]
    Scott Fenwick
    Jim Fosina
    Donald “Don” P. Hinman
    Prof. Harvey Markovitz
    Pegg Nadler
    Don Peppers and Martha Rogers
    Corporate: McVicker & Higginbotham Golden Apple: Leon Henry
    Andrea Rubin
    David S. Williams
    Gerald Messer
    Joseph W. Gomez
    Thomas Mastrocola
    Corporate: Japs-Olson Company
    Golden Apple: Ralph Stevens

    Bruce Biegel
    Ray Butkus
    Jerry Cerasale
    Ralph Drybrough
    Karen Isenberg
    Gene Raitt
    Christine Slusarek
    Corporate: Alliant

    2009 [bios] 2008 [bios] 2007

    Andy Goldberg
    Ed Mallin
    Beatriz Mallory
    Ruth Stevens
    Tom Turner
    Brian Wolfe
    Corporate: Acxiom Corporation

    Betty Anne Cooper
    Dr. Marjorie Kalter
    Jonathan C. Lambert *
    John Papalia
    Marcus Wilhelm
    Caroline Zimmerman
    Corporate: Penton Media
    Golden Apple: James W. Prendergast

    Pat Corpora
    Walter Neff
    Holly Pavlika
    Brian Snider
    Suzanne Taliaferro
    John Temple
    Corporate: Equifax
    Golden Apple: Lee Epstein

    2006 2005  2004

    Margaret Raven Ginns
    Gordon Grossman
    Liz Kislik
    Larry May
    Donald Mokrynski
    Lee Marc Stein
    Corporate: Leon Henry Inc.

    Ken Altman
    Kay Cassidy
    JoAnne Monfradi Dunn
    Robert Edmund
    Joe Furgiuele
    Murray Miller
    Chris Paradysz
    Corporate: Boardroom Inc

    Kathy Duggan Josephs
    Jonah Gitlitz
    Linda Huntoon
    Bob Wientzen
    Penny Vane
    Alan Zamchick
    Corporate: The Horah Group

    2003 2002 2001

    Michael Faulkner
    Richard Goldsmith
    Christy Karl
    Lawrence Kimmel
    Susan McNamara
    Neil Metviner
    John Wargo
    Corporate: Direct Media

    Tony Ambrose
    Regina Brady
    William Korn
    Brian Kurtz
    Joan Oppenheimer
    Donn Rappaport
    Ray Roel
    Corporate: DM News

    Adrian Courtenay
    Bernice Grossman
    Mitchel Hisiger
    Andrea Nierenberg
    Ray Schultz
    Laurie Spar
    Corporate: Mailmen Inc.

    2000 1999 1998

    Robert Albert
    Phillip N. Dresden
    Peggy Hatch
    Rosalie Sacks Levine
    Rosemarie Montroy *
    Tom Whiteway
    Alice Zea
    Corporate: Publishers Clearing House

    Charles M. Cavanagh
    Lois Geller
    Florence Leighton
    Neil Mason
    Richard Montesi
    Katie Muldoon
    Ed Nash
    Ron Sichler
    Corporate: Columbia House

    Dorothy Carroll
    Henry Reed Hoke, III
    Pierre Passavant
    Henry W. Rossi
    Richard Steeg
    Robert Sawyer
    Jo-Von Tucker *
    Corporate: Mal Dunn Associates

    1997 1996 1995

    Elliot Abrams
    Stuart Boysen
    John A. Cleary
    Michele Duffy
    Hal Roberson
    Shirley Stevens
    Robert J. Teufel
    Corporate: The McGraw-Hill Companies

    Robin Black *
    Caryl Gold
    Robert H. Jurick
    James Knox
    Irving Mayer
    David Shepard
    Tom Zukas
    Corporate: Hoke Communications

    Michael T. Buoncristiano *
    Philip Charles Cheevers
    Evelyn Deitz
    Martin Edelston
    Doug Flynn
    Lillian Vernon
    George S. Wiedemann

    1994 1993 1992

    Arthur Blumenfield
    William R. Denhard
    Michael Manzari
    John Pahmer
    Robin B. Smith
    Emily Soell
    Julius J Spector *

    Robert Castle *
    John Jay Daly
    Hugo Dunhill
    Paul Goldberg
    Kathleen O'Shaughnessy
    David Wilkison
    Stan Winston
    Richard C. Wolter

    Junius R. (Sandy) Clark, III
    Arline Feigen
    Alfred M. Goodloe *
    Leon Henry, Jr.
    Walter Karl *
    Richard G. McEnroe *
    Eliot DeY. Schein *

    1991 1990 1989

    E. William Carney *
    Howard E. Flood *
    Richard M. King *
    Bruce W. Murray
    Stan Woodruff *

    Robert H. Cherins
    Rev. Dr. John Erickson
    Carol Enters
    Dennison Hatch
    Ed McLean *
    Robert W. Redman *
    Robert E. Riordan *
    Christopher Stagg *
    Ralph Stevens
    Peter Vane

    Bert Garmise *
    Earl Hermance
    Barbara Kumble
    Florence Peloquin
    Jerome Pickholz
    Milt Pierce
    Jerry I. Reitman
    Victor and Phyllis Sawdon **
    C. James Schaefer
    Harold L. Schwartz
    Irving Wunderman *

    1988 1987 1986

    Phil Boehm *
    Robert B. Clarke *
    S. Arthur Dembner *
    J. Wendell Forbes *
    Allen M. Greer *
    Henry R. Hoke, Sr. *
    Marge Landrau
    Lester F. Suhler *
    Leo R. Yochim *

    Ed Burnett *
    Bob Chapman *
    Mal Dunn *
    Dave Florence
    Jerry Hardy *
    Ray Longden
    Otto Meyer *
    O.E. McIntyre *
    Max Sackheim *
    Joan Throckmorton  *

    Herb Ahrend *
    Bob DeLay
    Lee Epstein
    Mike Fabian *
    Henry R. "Pete" Hoke, Jr. *
    Bill Howe *
    Neil Keating
    Jim Prendergast
    Leonard Raymond *
    Nat Ross *
    Bill Steiner *

    1985 1985  

    Dick Benson *
    Annette Brodsky *
    John Caples *
    Larry Chait *
    Tom Collins
    Henry Cowen *
    Robert F. DeLay
    Bob Dale *
    Andi Emerson *

    Bob Fisler
    Rose Harper
    Lou Kleid *
    Ed Mayer *
    Harold Mertz *
    Walter Prescott *
    Stan Rapp
    Frank Vos
    Walter Weintz *
    Lester Wunderman

     
     * Deceased    

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